FREQUENTLY ASKED QUESTIONS

Adding Cash
- How do I add cash to my Direct® Vision Visa® Prepaid Card?
- Enjoy the speed and security of adding cash to your Direct Vision Visa Prepaid Card at more than 100,000 retail locations nationwide including Direct Auto Insurance, Florida No-Fault, Cash Register, Green Dot MoneyPakTM, MoneyGram® ExpressPayment® and PayXone™, as well as Ace Cash Express, PreCash®, REloadit pack, Visa ReadyLink and Western Union® retailers. To find a location near you click here. Take your cash and Direct Vision Card to a store location and your funds will be loaded within 10 minutes.
- Where can I find a location to add cash to my Direct Vision Visa Prepaid Card?
- With over 100,000 locations nationwide, it's easy to load your Direct Vision Visa Prepaid Card with cash and be on your way to the same convenience and freedom of a credit card. Click here to find a retail location near you. Just enter your address or ZIP code, and you’ll see a map of all the secure retailers who will add your cash to your prepaid card. Next, bring your card and cash to the retail location for a quick addition to your prepaid account – that's it! Please note, some fees may apply. See the Cardholder Agreement for details.
- How do I confirm if my cash was added correctly to my Direct Vision Card?
- The store location should provide you with a receipt or reference number for your cash deposit. Please save this receipt. You can also see your balance information by logging in to your online account. While you're there, don't forget to sign up for FREE SMS text alerts‡ for on-the-go prepaid account updates.
- How much and how often can I add to my prepaid account?
- At retail locations, you can conveniently and securely add a maximum amount of $999.00 up to two times per day with a maximum balance of $2,500.00. Funds loaded via Direct Deposit are not subject to the maximum value load.
Back to FAQ List


